Refund Policy

Akakhel Traders (SMC-PRIVATE) LIMITED

Address: Akakhel House №1, Village Mayar, District Mardan, Pakistan 
 Phone: 03248308274
 Email: hamzatradersmrd@gmail.com

1. Refunds are applicable only for products found defective, damaged during shipment, or incorrectly supplied by Akakhel Traders (SMC-PRIVATE) LIMITED.

2. Refund requests must be made within seven (7) days of product delivery along with proof of purchase.

3. Returned items must be in their original condition, unused, and accompanied by all packaging materials and accessories.

4. Products will be inspected before a refund or replacement is approved.

5. Refunds will be processed through the original payment method within 7–10 business days of approval.

6. Shipping charges are non-refundable except in cases where the error originated from Akakhel Traders.

7. Special-order, clearance, or discounted products are not eligible for refunds unless defective.

8. Customers are responsible for return shipping costs unless otherwise agreed upon in writing.

9. Refund decisions made by Akakhel Traders are final and binding after investigation.

10. We aim to ensure complete customer satisfaction and transparency in all refund matters.

Address: Akakhel House №1, Village Mayar, District Mardan, Pakistan 
 Phone: 03248308274
 Email: hamzatradersmrd@gmail.com