Frequently Asked Questions (FAQ)
Akakhel Traders (SMC-PRIVATE) LIMITED
📍 Akakhel House №1, Village Mayar, District Mardan, Pakistan
📞 03248308274
✉️ hamzatradersmrd@gmail.com
1. What does Akakhel Traders specialize in?
Akakhel Traders (SMC-PRIVATE) LIMITED specializes in e-commerce. We offer a wide range of genuine and high-quality components for all major smartphone brands.
2. What types of mobile spare parts do you offer?
3. How can I place an order?
Orders can be placed through our e-commerce platform, by phone at 03248308274, or via email at hamzatradersmrd@gmail.com. Once your order is confirmed, our team will process it promptly.
4. Do you offer wholesale pricing?
Yes, we offer competitive wholesale rates for bulk purchases to retailers and repair shops. Please contact us directly for customized quotations.
5. Are your products genuine and tested?
All our mobile spare parts are sourced from trusted suppliers and undergo strict quality assurance checks before dispatch to ensure reliability and performance.
6. What payment methods do you accept?
We accept payments via Bank Transfer, Easypaisa, JazzCash, and Cash on Delivery (COD) for select locations.
7. What is your return policy?
Customers may request a return or replacement within 7 days of purchase if the product is defective, damaged, or incorrect. Conditions apply based on inspection.
8. How long does delivery take?
Delivery within Pakistan typically takes 2–4 business days. For remote areas, delivery may take up to 6 days depending on courier availability.
9. Do you provide repair or installation services?
Currently, we only supply spare parts. However, we can refer customers to trusted repair partners upon request.
10. How can I contact Akakhel Traders for support?
Address: Akakhel House №1, Village Mayar, District Mardan, Pakistan
Phone: 03248308274
Email: hamzatradersmrd@gmail.com
Our support team is available Monday to Saturday, 9:00 AM to 6:00 PM.